5 Common Website Mistakes That Could Be Costing You Customers

Your website might look decent. It might even have a slick logo and some nice photos. But is it really working? If your inbox is suspiciously quiet and visitors are bouncing faster than a toddler on a trampoline, you could be making some simple website mistakes that are costing customers

The good news? These are all fixable. At EXOQUBE, I help businesses like yours turn their underperforming websites into customer-converting machines.

Here are five common website mistakes that could be turning customers away and how I can help you avoid them.

1. Slow Load Times

Nobody, and we mean nobody, has the patience to wait for a slow website. If your site takes more than 3 seconds to load, potential customers might hit the back button before they’ve even seen your homepage.

How EXOQUBE helps: I build fast, optimised websites using clean code, properly sized images, and solid hosting recommendations. You get a speedy site that keeps people engaged.

2. Not Mobile-Friendly

More than half of web traffic comes from mobile devices. If your site doesn’t look good on a phone, you’re alienating a huge chunk of your audience.

How EXOQUBE helps: Every site I build is mobile responsive by default. Whether someone visits your site on a smartphone, tablet, or laptop, it’ll look and function beautifully.

3. Confusing Navigation

If people can’t find what they need on your site, they won’t stick around. Complicated menus, unclear page titles, or hidden contact info are all red flags.

How EXOQUBE helps: I design intuitive navigation structures so users know exactly where to go. My sites are built with your audience in mind, making it easy for them to take action.

4. Lack of Clear Calls-to-Action

What do you want your visitors to do, contact you, buy something, sign up? If you don’t guide them with clear calls-to-action (CTAs), they’ll wander off without doing anything.

How EXOQUBE helps: I include well-placed, compelling CTAs that guide visitors to take the next step. Whether it’s "Get a Quote", "Book a Call", or "Start Your Project", your users won’t be left guessing.

5. Outdated Design and Content

First impressions count. If your site hasn’t been updated in years, visitors might assume your business isn’t active or trustworthy.

How EXOQUBE helps: I give your site a fresh, modern look that builds trust and reflects your brand. I also offer affordable packages for content updates and ongoing support, so your site always stays current.

Don’t Let a Bad Website Cost You Business

A great website should attract, engage, and convert visitors into customers. If yours isn’t doing that, it’s time for a change.

At EXOQUBE, I offer clear, affordable pricing for high-quality web design, starting at just £395 for a one-page site and £595 for a five-page brochure site. I combine technical know-how with great design to give your business a competitive edge without the agency price tag.

Need a website that actually works for your business? Let’s talk.

Your future customers will thank you for it.