Privacy Policy
06-Dec-2024
Introduction
At EXOQUBE ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.exoqube.com ("Website") or engage with our services.
By accessing or using the Website, you agree to the terms outlined in this policy.
We encourage you to read this Privacy Policy carefully. If you have any questions or concerns, please contact us at richard@exoqube.com.
1. Information We Collect
We may collect and process the following categories of information:
1.1 Personal Information:
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Identifiable data such as your name, email address, phone number, billing and shipping address, and payment information.
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Information you provide via forms, email, or phone to inquire about or request our services.
1.2 Non-Personal Information:
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Usage data such as IP address, browser type, operating system, geographic location, and other technical data collected automatically through cookies or analytics tools.
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Aggregated statistical data that does not identify you personally.
1.3 Sensitive Information:
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We generally do not request sensitive personal data (e.g., health information or government-issued identification). If you choose to share such information, you do so at your discretion.
2. How We Use Your Information
We process your data to:
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Respond to inquiries and provide customer support.
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Fulfill service agreements or contracts you enter with us.
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Process transactions and send you relevant invoices or payment confirmations.
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Enhance your experience on our Website by analyzing usage trends and improving functionality.
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Send updates about services, promotions, or changes to policies, where consent is provided.
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Comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
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With Service Providers: Third-party vendors (e.g., payment processors, hosting providers, and analytics services) assisting us in delivering services.
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Legal Obligations: When required by law, such as to comply with court orders, regulatory requirements, or subpoenas.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
Cookies are small files stored on your device to improve your browsing experience. We use cookies to:
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Analyze website traffic and usage patterns.
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Remember your preferences and settings.
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Enhance security.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Website.
5.Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once data is no longer required, we securely delete or anonymize it.
6. Security Measures
We implement industry-standard security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission or storage is entirely secure.
7. Your Rights
Depending on your jurisdiction, you may have the following rights concerning your personal data:
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Access: Request a copy of your personal information.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request that we delete your data under certain circumstances.
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Data Portability: Receive a copy of your data in a machine-readable format.
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Objection: Opt-out of certain processing activities, such as marketing communications.
To exercise these rights, contact us at richard@exoqube.com
8. Third-Party Links
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Revisions will be posted on this page with an updated effective date.